Cabin Classes
Delta offers six cabin service options:
Basic Economy - A scaled back version of the Main Cabin class with fewer flexibility options i.e. no ticket change options, no upgrades (regardless of frequent flyer status), and seat assignments at check-in only.
Main Cabin - seats range from 17-18 inches wide, and 30-33 inches of pitch. Complimentary meals and drinks are provided on long haul international flights and selected trans contintental flights.
Delta Comfort+ - more legroom than Main Cabin with 34-36 inch seat pitch, and additional amenities including Priority Boarding, dedicated overhead space, complimentary beer, wine, spirits and snacks.
First Class - this is offered on mainline domestic flights within the US and short - medium haul international flights. Seats offer 37-40 inch pitch. A wider selection of complimentary snacks and drinks compared to Main Cabin.
Premium Select - this is the Premium Economy cabin featuring extra legroom, adjustable leg rests, extra seat pitch, width and recline, and premium service.
Delta One - this is Business class cabin available on long haul international flights. Delta One features lie flat seats and direct aisle access from all seats.
Baggage
Carry-on
Delta allows one piece of hand luggage per person plus one personal item such as duty free, diaper bag or jacket.
Checked
The checked baggage allowance may vary depending on your itinerary, class flown and frequent flyer status. The basic allowance between Sydney and Los Angeles in economy is 2 bags with a weight limit of 23kg each. Excess bag fees will apply for weight in excess of this amount. Business Elite guests are allowed 2 bags at 32kg each.
Bulky Items
Some bulky items such as golf clubs and other sporting equipment may be accepted as part of the free baggage allowance. There is an excess baggage fee for most other bulky items and your Flight Centre Travel Expert can help determine allowances and any possible baggage fees required.
Infant Baggage
There is no additional bag allowance for infants. Additional bag fees may apply for items checked over the standard baggage allowance for paying passenger.
Restricted or Dangerous Goods
Dangerous and restricted items are never allowed to fly. Such items include flammable materials, liquids and gasses, explosives, fireworks, as well as gasoline powered devices which have previously been used.
Check-in
There are several different options available when checking in for your Delta flight:
Online
Check in is fast and easy when done online. Enter your reservation number on the “Check In” page of the Delta website and you will be guided through the check in process. Simply print off your boarding pass at the end and you’re ready to go. Proceed to the bag drop off counter at the airport where your passport and travel documents will be checked. Online check in may not be available if an itinerary includes travel on a partner airline.
Airport Kiosk
While not available in Australia, Delta airport kiosks are quick and easy ways to check in for your flight at the airport without having to wait in long check in lines. Scan your itinerary or enter your reservation number, select the number of bags you’re checking and the kiosk will print your boarding pass. Proceed to the bag drop off counter where your passport and travel documents will be verified.
Counter
Check in counters for international flights departing from Sydney usually open about 4 hours before departure. Check in counters at major U.S. airports are open throughout the day. Have your passport and travel documents ready for inspection. There are designated lanes for those passengers travelling in business class and for Delta Skymiles and Skyteam elite members as well as Virgin Australia Velocity Gold and Platinum members.
Lounges
Unwind at Hundreds of Locations
Delta along with its Skyteam and other alliance member airlines offers over 200 lounge locations around the world including 9 in Australia. Delta alliance member Virgin Australia features lounges in most capital cities as well as in Cairns, Mackay and Gold Coast airports.
Delta’s own Sky Club lounges can be found in Manila, Tokyo, Santiago, and close to 30 locations in the U.S. including Honolulu and Los Angeles.
Frequent Flyer
Delta Skymiles Loyalty Program
Delta Skymiles is the frequent flyer program that lets passengers earn and redeem points for flights, hotel stays, car rentals and more. Flight miles are also earned on member Skyteam flights as well as other member airlines such as Virgin Australia. Delta Skymiles is the only frequent flyer program of any major U.S. airline where points do not expire.