Cabin Classes
Economy
Economy cabins contain leather seats with a pitch ranging from 28 to 31 inches, depending on the aircraft. For a small fee you can purchase a window or aisle seat and extra room in the exit row. Passengers may pre-purchase meals before boarding or select from the in-flight meal service during flight. A selection of beverages is also available to purchase. Passengers can rent a portable video on demand unit to watch movies and TV shows.
Business Class
Business class seats include extra width and leg room, adjustable lumbar support, a comfort pack which include amenities and in-seat power for your laptop or personal music player. All meals and snacks are included during your flight as well as unlimited access to the beverage bar. Enjoy full access to the video on demand units which include a purpose-built headset to reduce any surrounding noise.
Baggage
Jetstar allows economy passengers a 7kg carry-on baggage allowance. If you think you’ll need more, you can add 3kg to your carry-on baggage allowance or add as much checked baggage allowance as you need between 15kg and 40kg. Prices vary by route.
Check-in
Online check-in is available for most bookings. Jetstar allows passengers to check for international flights at the allocated counters from 3 hours before departure. Check-in closes 60 minutes before departure time. Business Class passengers may check in at a dedicated counter for faster service. For Domestic flights, online check-in opens 28 days before your flight, and closes 35 mins before the flight departure.
Rewards Programme
As Jetstar is a subsidiary of Qantas, passengers may earn Frequent Flyer points. Existing Qantas Frequent Flyer members who add a Plus, Max or Business Max bundle to their Jetstar farele to Frequent Flyer points at selected airline partners.
Lounges
All Business Max passengers travelling on JQ, 3K or QF coded flights have access to the Qantas Club (where available), or an associated business lounge, at the international airport they are departing from. Lounge access is also available for passengers on Economy Starter Max fares travelling on JQ, 3K or Qf flight codes (subject to availability).